Clarity Saves Lives: Reducing Risks Related to Human Factors with Simplified Technical English
- Workshop
- Risk Management through Documentation
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Orlando Chiarello
- Simplified Technical English Maintenance Group
Contents
Human-factor errors are among the most common causes of accidents in technical and industrial environments — and unclear documentation often plays a key role. This workshop explores how Simplified Technical English (ASD-STE100) can help reduce misinterpretation and support safer, more reliable task execution. Through a mix of theory and hands-on exercises, participants will learn how to identify linguistic risk factors in safety instructions and procedures, and how to rewrite them for clarity, compliance, and usability. Using real examples, the session highlights how applying STE writing rules not only improves readability and translation consistency but also supports human performance and operational safety. By the end of the workshop, participants will understand how clear language can actively mitigate human-factor risks and enhance safety communication in maintenance, operations, and training contexts.
Takeaways
Recognize how language contributes to human-factor-related risks. Apply key STE rules to improve safety procedures. Analyze and rewrite unclear instructions for clarity and compliance. Free official copy of ASD-STE100 (Issue 9).
Prior knowledge
Prior knowledge of STE is not mandatory.
A personal laptop is strongly recommended.
Speakers
Biography
Daniela Zambrini worked in the airline industry for 30 years and has been a freelance translator and editor for over 20 years. She specializes in aviation, defense, and logistics. She earned a degree in Foreign Languages and a Master’s in Specialized Translation. Since 2014, she has been an International Partner of the ASD STEMG, contributing to the development of the ASD-STE100 standard. Daniela is a Certified Trainer for STE and an active participant in the technical communication and translator communities. She is a member of ATII, and AIDAA. She also serves on the COM&TEC board.
Orlando Chiarello
- Simplified Technical English Maintenance Group
Biography
Orlando Chiarello is a Product Support Manager at Secondo Mona, an Italian aerospace system manufacturer. He oversees product support services, including maintenance manuals. As the Chairperson of the ASD Simplified Technical English Maintenance Group, he has contributed to the development of ASD-STE100 since its inception in 1983. Orlando is a member of multiple national and international working groups and a member of COM&TEC