Designing a Knowledge Hub: Challenges and Insights from KAESER
- Fachvortrag
- AI and Automation in Technical Publishing
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Karsten Schrempp
- PANTOPIX GmbH & Co. KG
Contents
The initial situation: numerous isolated, ambiguous, and unmonitored silos containing product information relating to compressed air.
The vision: access to the required knowledge at the touch of a button.
The first result: the KAESER Knowledge Hub.
The aim of the current expansion phase is not only to find product data, but also to be able to compare it. Anyone thinking of a standard application here is mistaken. The product data had to be rewritten, enriched, and consolidated into a knowledge graph. The specially developed user interface, the KAESER Navigator, gives different users access to the information they need in their current context: worldwide and authorization-controlled.
The presentation highlights key aspects of this project and focuses in particular on its challenges – with the aim of providing inspiration on how to design a guide through your own product world.
Takeaways
Insights into the implementation of a knowledge hub with a semantic data structure, integrated user context, and global access, and how this approach can help break down information silos within your own company.
Prior knowledge
Interest in knowledge management or semantic technologies