tekom - conferences

AI-powered Doc Development Life Cycle

  • Presentation
  • Artificial Intelligence (AI) in Technical Communication
  • 06. March
  • 10:20 - 11:05 AM (CET)
  • Sandra
  • finished
  • Presentation Slides
  • Herr Anton Kolesnyk

    Herr Anton Kolesnyk

    • Contentful

Contents

I am presenting an improved version of a presentation I presented at TECHKOMM in Stuttgart this year (https://jahrestagung.tekom.de/tagungsprogramm/detail/ai-powered-doc-development-life-cycle#1103).

Our team conducted an analysis of our documentation development cycle and identified areas where AI could reduce manual labor. This led to a 30-35% reduction in time to production. In the proposed presentation, I will detail our process, the specific solutions implemented, and the measurable benefits realized. The focus will be on practical applications of AI in fields such as Software Documentation Development, UX Writing, and Customer Support. Central to the presentation is a user storyboard, delineating the stages of our documentation development life cycle, pinpointing where AI was applied, and quantifying the average time savings at each stage.

Takeaways

  1. Why, where, and how can you try to use AI?
  2. How soon can AI replace our team?

Prior knowledge

Documenation Development Life Cycle

Speaker

Herr Anton Kolesnyk

Herr Anton Kolesnyk

  • Contentful
Biography

I am a Technical Writing Manager with 11 years of experience in writing, editing, and proofreading documentation across IT, pharmaceutical, and automotive industries.