Clarity and consistency in technical communication

  • Presentation
  • Delivery of information
  • 22. March
  • 14:00 - 14:40 PM (CET)
  • Fredman
  • finished
  • Mr Roy Wijnen

    • Etteplan

Contents

Content is created everywhere in your business to support your product or service throughout its full lifecycle. If technical information is not clearly understood by end-users because of technical, linguistic or cultural differences, information can be misunderstood leading to potential danger-ous situations. This presentation explains why and how to tackle these situations.

Takeaways

What is unclear communication
How can unclear communication cause problems
How to improve unclear communication
Which standards and tools can help

Prior knowledge

Technical writing background

Speaker

Mr Roy Wijnen

  • Etteplan
Biography

Roy Wijnen is a project manager, team leader and language specialist at Etteplan, a publicly listed company with over 3,800 experts in engineering, technical documentation and IoT solutions. He speaks 8 languages and has a background in linguistics (Japanese and English) and technology, and strongly believes in language quality and providing end users with engaging content. In the past 10 years, Roy has trained hundreds of technical authors worldwide in various industries on content control, writing styles and structure. His training sessions are highly regarded by global leaders in their industries.