NTK Stockholm 2027

Designing editorial processes successfully

  • Workshop
  • Business Value of TC
  • 03. April
  • 10:00 AM (CEST) - 12:00 PM (CEST)
  • finished
  •  Birgit Fuhrmann

    Birgit Fuhrmann

    • European Association for Technical Communication - tekom Europe e.V.
  •  Christoph Beenen

    Christoph Beenen

    • kothes GmbH

Contents

Editorial teams for technical communication are constantly facing new challenges. But how can these be turned into real opportunities? In this practice-oriented workshop, you will learn effective methods for optimizing the editorial process.

In small groups of 3-5 people, you will analyze and optimize the editorial process in several phases using a fictitious technical editorial office. You will use methods from design thinking, which you can ideally also use in your own editorial offices. Throughout the workshop, you will have the opportunity to exchange ideas and compare your results with those of other groups. The workshop will be supplemented by two short keynote speeches on why change is necessary in the first place and how it can be achieved with successful change management.

Takeaways

Enriched with short keynote speeches on current challenges and how to overcome them with the right change management, you will get to know 3 to 5 methods and practise applying them directly using a fictitious practical example.

Prior knowledge

In principle, anyone who is interested in the topic can take part. Editorial managers or similar roles are most likely to benefit from the topic.

Speakers

 Birgit Fuhrmann

Birgit Fuhrmann

  • European Association for Technical Communication - tekom Europe e.V.
  • Show profile
Biography

Birgit Fuhrmann is Chairperson of the Executive Board of tekom Europe since April 2026 and brings more than 14 years of professional experience spanning industry, academia, and research including leadership experience.

She is an expert in Technical Communication and holds a bachelor's degree in Translation with a specialization in Technical Communication and a master’s degree in applied linguistics with a specialisation in Organisational Communication from ZHAW. Currently, she is a lecturer, head of team of Technical Communication, and head of Human AI Interaction Lab at ZHAW Applied Linguistics in Winterthur. She is dedicated to research and teaching in the field of Technical Communication and in the Human AI Interaction lab, applying her diverse experience from practice and science to create benefits in this field.

An active tekom member since 2020, she regularly contributes as a speaker, workshop facilitator, and author of professional articles. She is particularly committed to strengthening the visibility of technical communication across Europe and supporting the next generation of professionals.

 Christoph Beenen

Christoph Beenen

  • kothes GmbH
  • Show profile
Biography

Christoph Beenen studied electrical engineering with a focus on communications engineering at the Niederrhein University of Applied Sciences and joined kothes in 2008 as a technical editor and project manager. Initially focused on creating operating instructions, service manuals, and risk assessments using various tools, he later shifted towards consulting, coaching, and leading workshops. Over the years, Christoph has developed customized information solutions for clients across various industries, offering expertise in technical documentation and communication to support both companies and management.