GenAI and Technical Communication: Experiences from our first customer projects

  • Presentation
  • Artificial Intelligence (AI) in Technical Communication
  • 07. March
  • 13:10 - 13:55 PM (CET)
  • Linus
  • finished
  • Dr. Ing. Achim Steinacker

    Dr. Ing. Achim Steinacker

    • Empolis Intelligent Views GmbH

Contents

ChatGPT & Co are the subject of much and controversial discussion. But how can generative AI processes be used professionally in technical communication? What tasks do these systems actually help with (beyond writing texts) and where are the limits?

The talk will present the outcomes of several GenAI based projects we implemented in 2023 with different customers from the manufacturing area. The most important requirements of our customers were the prevention of hallucinations, the availability of up-to-date information and the implementation of a rights model. The conclusion of the talk will summarize the results oft he implementation projects and provides a check list for companies on how to build their own GenAI based systems with their technical communication content as the main information source.

Takeaways

-insights, practical experience and content preparation requirements from early implementation projects using metadata and technical communication content to build GenAI based information systems

 

Prior knowledge

no special prior knowleedge necessary

Speaker

Dr. Ing. Achim Steinacker

Dr. Ing. Achim Steinacker

  • Empolis Intelligent Views GmbH
Biography

Dr. Achim Steinacker verfügt über lange Erfahrung beim Aufbau von Metadatenmodellen im Umfeld von Content-Delivery-Projekten Als Bereichsleiter bei der Empolis Information Management GmbH unterstützt er den Einsatz von semantischen Technologien und iiRDS in den Standardprodukt Empolis Content Express und kundenspezifischen Projekten von Empolis.